Plantsouk believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy.
Under this policy: In case of receipt of damaged or defective consumer durable items and nondurable items, please report the same to our customer support.
This should be reported within 14 days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 14 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. Refund Policy Orders delivered & accepted by the customer cannot be refunded. In case you feel the order is not as per specification, please contact our customer care team immediately within 24hrs of delivery.